Customer Testimonials
Nice people!!
The staff at Downtown Auto Group have been amazing, especially Ron! He went above and beyond to help me today. Thanks Ron!!
Great work guys, especially Randy and Paul...So, I have a 2016 RAM 2500 6.4 Hemi. Back in May, started to have problems starting after gassing up. Took it to Chapman Dodge in Vegas, they had no cluewhat was wrong. Then a few weeks later, took it to AutoFarm Dodge in Price.They wanted it for 2-weeks to diagnose the problem. Not possible for us...Enter the guys in Vernal. Day after I walked in they're looking at it. After making sure my software was up to date, Randy takes a little device off the top of the engine called a Purge Solenoid (don't even think he needed tools; 2-min job). He blows through the device and says "thats your problem!". Half hour later, new one is fitted under warranty. Wow..!The truck has been great ever since (after 5 fillups now).What can I say..? Superb job guys, you are stars..! When those ordinary mechanics can't fix my truck, I know where to come...Regards,Steve
Great work guys, especially Randy and Paul... So, I have a 2016 RAM 2500 6.4 Hemi. Back in May, started to have problems starting after gassing up. Took it to Chapman Dodge in Vegas, they had no clue what was wrong. Then a few weeks later, took it to AutoFarm Dodge in Price. They wanted it for 2-weeks to diagnose the problem. Not possible for us...... Enter the guys in Vernal. Day after I walked in they're looking at it. After making sure my software was up to date, Randy takes a little device off the top of the engine called a Purge Solenoid (don't even think he needed tools; 2-min job). He blows through the device and says "thats your problem!". Half hour later, new one is fitted under warranty. Wow..! The truck has been great ever since (after 5 fillups now). What can I say..? Superb job guys, you are stars..! When those ordinary mechanics can't fix my truck, I know where to come... Regards, Steve See More
I would like to give a big THANK YOU to the service department. After buying a used Ram 3500 from a well known Dodge Dealership in Kellogg, Idaho it overheated about 30 miles from home. I called Downtown Dodge and they have been very helpful with getting the pickup repaired, dealing with our extended warranty and seeing that the pickup was fixed. They all went above and beyond my expectations.
Downtown Auto Group has the best customer service! I needed my oil changed and tires rotated! Dustin came and picked up my vehicle and took it down to be serviced!!! He went above and beyond for my service! Thanks Dustin, Matt and everyone else at Downtown Auto Group for a job well done! I will definitely be back!
Bought my suv there. Arturo was very helpful. A great car buying experience. Will be back!
The service department is the best part of the business. Very professional and they get you in and out fast. Sad the sales department isn't as professional.
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